Please contact customer services if you have any queries on the Medion Online Album:

Phone: 0871 376 4369 (£0.7/min.)
Monday to Friday 08:00 – 20:00
Saturdays & Sundays 10:00 – 16:00
Public Holidays (except Christmas Day, New Years Day & Easter Day) 10:00 – 16:00
Christmas Day, New Years Day & Easter Day – Closed.

Or use the online contact form:  http://www.medion.de/mailing/album_uk.php